- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Return to Depot Hardware Support - Extended Warranty
- Product Type
- Warranty
Overview
When your PC is experiencing a problem, you want it fixed. With HP Return to Depot, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days, and we'll pay for its return shipment - so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials.
Benefits
High-quality support: Get remote assistance telephone support to start resolving the issue. Bring your PC to an HP-designated repair center to be repaired or replaced, if the issue cannot be solved remotely.
Reliable, lower-cost alternative to onsite support: For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.
Features
Remote problem diagnosis and support
Repair at HP designated repair center
Labor, replacement parts, and materials included
Prepaid return shipment of a functional unit back to your location
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5x7 Business Day
- Provided Support
- Phone Support
- Repair
- Parts Replacement
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Carry-in
- Service Duration
- 3 Year
- Product Supported
HP EliteBook Tablet:
- x2 1012 G1
- x2 1012 G2
- x2 1013 G3
- x2 G4
- x21030 G1
- x2 1040 G3
- x2 1040 G4
- x2 1050 G1
- x2 840 G5
- Folio G1
- x360 1020 G2
- x360 1030 G2
- x360 1030 G3
- x360 1040 G5
- x360 1040 G6
HP ZBook Mobile Workstation:
- 14u G4
- 14u G5
- 14u G6
- 15 G3
- 15 G4
- 15 G5
- 15 G6
- 15u G3
- 15u G4
- 15u G5
- 15u G6
- 15v G5
- 17 G3
- 17 G4
- 17 G5
- 17 G6
- Studio G3
- Studio G4
- Studio G5
- Studio x360 G5
HP ZBook x2 G4 Detachable Workstation