- General Information
- Manufacturer
- Allied Telesis, Inc
- Manufacturer Website Address
- http://www.alliedtelesis.co.uk
- Brand Name
- Allied Telesis
- Service Name
- Net.Cover Advanced
- Product Type
- Warranty
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures, and proactive services to ensure high-availability, business continuity and peace of mind.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
- Service Information
- Service Main Type
- Exchange
- Service Description
- 24x5xNext Business Day
- Provided Support
- Replacement
- Phone Support
- Email Support
- Web Support
- Configuration Assessment
- Troubleshooting
- Priority Access
- Escalation Management
- Knowledge Base Access
- Software Update
- Priority Queue
- Online Services
- TAC Live Support
- Service Response Time
- Next Business Day - Advance Replacement
- Service Duration
- 3 Year
- Product Supported
- Allied Telesis AT-FL-VFW-BASE